The safety of our artists, fans, and staff is always our top priority and planned for accordingly. We encourage those who are sick to stay home, and remind everyone coming to our venues to wash their hands regularly with soap and water and use hand sanitizer.
We continue to implement preventive measures at all Live Nation Venues in line with the recommendations of the Centers for Disease Control and Prevention (CDC) and other health agencies. We have taken the following steps to help ensure the health and safety of everyone who walks into our buildings:
Extra hand sanitizer dispensers at all bathroom areas, concessions stands, lobbies, offices and backstage
Additional signage and messaging in restrooms, backstage and offices to help reinforce basic health and hygiene practices
Eliminating hand pump condiment dispensers, providing individual packages instead
Granting fans ability to bring disposable wipes and hand sanitizers into all venues
Janitorial staff equipped with additional USDA and Food Code Compliant disinfectants and wipes for immediate cleaning response
Increased frequency of cleaning routines and disinfection of high touch areas
For updates and information about COVID-19, please visit the CDC’s website. We recognize this is a very fluid situation, and will work to update our ticket purchasers with new information as it becomes available to us.
What are your box office hours?
Out of an abundance of caution, our box office will be CLOSED UNTIL May 18th.
Tickets for Saint Andrew's Hall, The Shelter and The Fillmore Detroit can be purchased at the St. Andrew's box office.
Monday-Thursday 12pm- 5pm
Saturday – Sunday – Closed
On show days, tickets can also be purchased 30 minutes prior to The Shelter door time, and 1 hour prior Saint Andrew's Hall door time.
Please call 313-961-8961 for questions concerning ticket availability.
Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void.
Where do I park?
All local parking lots are independently owned and operated. Parking is available on all four sides of the building or in the local parking structures.
Where is St. Andrew's Hall / The Shelter located?
St. Andrew's Hall is located at 431 East Congress Street between Beaubien and Brush streets in the Bricktown/Greektown area of downtown Detroit.
The Shelter is the lower level of St. Andrew's Hall. It is accessible from the rear of the building for Shelter events..
What amenities are available during a concert?
St. Andrew's Hall and The Shelter both have full service bars that feature dozens of liquor brands and over 80 brands of beer. The Shelter ( Lower level ) is open during most events and offers additional bars, restrooms, seating and food. Patrons who wish to take a break from the main ballroom event may go downstairs and listen to music, sit and relax. The Society Room is also open during most St. Andrew’s Hall shows and offers a private premium bar, private restrooms and balcony access. Access to The Society Room can be purchased as an add on to your ticket or select “Platinum Tickets” on ticketmaster.com.
How can I find out if a concert is an all-ages show?
Please call Ticketmaster at 800.745.3000 Age policy is also generally listed on the event page on livenation.com in the Please Note section.
How can I find out if there are still tickets available for a concert or event?
Please call Ticketmaster at 800-745-3000.
How do I purchase ADA seating?
Purchase a GA ticket via Ticketmaster either online or via phone. Upon arrival, please come to front doors and contact the St. Andrew's Hall door staff. They will assist you to our ADA section. Please call ahead if you require ramp access 313-961-8961.
The Fast Lane allows first entry after door time for concert-goers and may be purchased at the time of ticket purchase. There are a limited number of Fast Lane tickets available for each show. Advisable for General Admission events.
Is there an ATM at St. Andrew's Hall?
Yes, there are 2 ATMs located in the main lobby and the Shelter
What is your camera policy for concerts?
It depends on each individual artist or performer's policies. Usually, small point-and-shoot cameras and cell-phone cameras are allowed. Cameras with lenses on them are considered to be professional-length and are not allowed to be brought into the venue, unless artist has given prior approval to individual. Ushers will ask guests to leave such cameras in their cars. Audio or video recording is also almost never allowed at concerts unless otherwise noted.
What hotels are nearby?
There are several hotels very close to St. Andrew's Hall. Atheneum Suites Hotel 1000 Brush Avenue, Detroit (313) 962-2323 Courtyard by Marriott 333 East Jefferson Avenue (313) 222-7700 Detroit Marriott at the Renaissance center 400 Renaissance Dr. (313) 568-8000 Also nearby are the Westin Book Cadillac, Greektown Casino Hotel, Hilton Garden Inn & Holiday Inn Express
What are some nearby restaurants?
Sweetwater Tavern, located across the street with locally famous hot wings is open 7 days a week until 2am.
Jacoby's, located around the corner on Brush St., features German food and bar favorites.
The Detroiter on Beaubien has great bar food.
Greektown located 2 blocks behind the venue offers more than a dozen great traditional Greek and American restaurants.
Five Guys on Beaubien is 2 blocks behind the venue and is part of Greek Town casino.
Fishbones 2 blocks away on Monroe St. offers Cajun, Sushi, full bar.
Pizza Papalis 2 blocks behind venue on Monroe has Chicago style deep dish pies and traditional round pizzas.
Is there a coat check at St. Andrew's Hall / The Shelter?
Coat check is available during winter months – weather permitting
Once I am inside the building for an event, am I allowed to leave and come back in?
No, There is no re-entry allowed
Can I smoke at St. Andrew's Hall / The Shelter?
Smoking is not allowed inside St. Andrew's Hall / The Shelter, however we do provide outdoor smoking sections for our patrons.
Professional photo/video equipment (unless approved photo pass from artist)
Video cameras or go-pros
Illegal substances/drugs/drug paraphernalia
Pets, unless it is a registered service animal
Laser pointers/glow sticks/LED gloves or microlights
Metal studded/spiked clothing, jewelry and accessories
Large purses/bags/backpacks/drawstring bags
Weapons of any kind (mini pepper spray/knives/fireworks)
Firearms (including off duty law enforcement and CPL holders)
I want to book a show / be an opening act / I want my artist to play at Saint Andrews. Who can I contact?
submit your info to our talent buyers via form. Click Here.
Who do I speak to about something I lost at a show?
If you have lost something at a show please click here.