For the latest safety guidelines, please review our enhanced venue protocols at www.saintandrewsdetroit.com/safety-guidelines.


For all ticketed events, please note the following updated policies:

Face coverings are strongly recommended for fans who are not fully vaccinated, unless actively eating or drinking, per CDC guidelines.


To reduce staff contact with guest belongings, note our Clear Bag Policy:

  • Clear plastic, vinyl or PVC bags (maximum size: 12"x6"x12")
  • Small clutch bags approximately the size of a hand (maximum size: 4.5"x6.5")


Where do I park?

All local parking lots are independently owned and operated. Parking is available on all four sides of the building or in the local parking structures.

What amenities are available during a concert?

St. Andrew's Hall and The Shelter both have full service bars that feature dozens of liquor brands and over 80 brands of beer. The Shelter ( Lower level ) is open during most events and offers additional bars, restrooms, seating and food. Patrons who wish to take a break from the main ballroom event may go downstairs and listen to music, sit and relax. The Society Room is also open during most St. Andrew’s Hall shows and offers a private premium bar, private restrooms and balcony access. Access to The Society Room can be purchased as an add on to your ticket or select “Platinum Tickets” on ticketmaster.com.

To purchase Premium Seat packages contact Kory Miller at 313-230-2614 or korymiller@livenation.com.

How can I find out if there are still tickets available for a concert or event?

Please call Ticketmaster at 800-745-3000.

How do I book Saint Andrew's Hall Detroit for a special event?

Please call 313-230-2607 or send an email to standrewsevents@livenation.com.

Is there an ATM at St. Andrew's Hall?

Yes, there are 2 ATMs located in the main lobby and the Shelter

What hotels are nearby?

There are several hotels very close to St. Andrew's Hall.
Atheneum Suites Hotel 1000 Brush Avenue, Detroit (313) 962-2323
Courtyard by Marriott 333 East Jefferson Avenue (313) 222-7700
Detroit Marriott at the Renaissance center 400 Renaissance Dr. (313) 568-8000
Also nearby are the Westin Book Cadillac, Greektown Casino Hotel, Hilton Garden Inn & Holiday Inn Express


Is there a coat check at St. Andrew's Hall / The Shelter?

Coat check is available during winter months – weather permitting

Can I smoke at St. Andrew's Hall / The Shelter?

Smoking is not allowed inside St. Andrew's Hall / The Shelter, however we do provide outdoor smoking sections for our patrons.

I want to book a show / be an opening act / I want my artist to play at Saint Andrews. Who can I contact?

Please submit your info to our talent buyers via form. Click Here.

ADA Seating

• Purchase your tickets at saintandrewsdetroit.com or livenation.com

• Call our box office (313) 230-2430 in advance, and let us know the date of the show you are attending.

• Arrive the day of the show and notify us of your arrival by calling our ADA coordinator at 313-230-2434. If your call goes unanswered, please call (313) 961-8961 or head directly to the front of the line and our Guest Services team will assist you into the venue. 

• At this time our team will escort you to the ADA section located on the right side of the main floor. 

• The ADA section is adjacent to a full bar, and restrooms are available in the main lobby.

• If you need assistance at any time, there is a Guest Services team member assigned to the ADA section that can help you with anything you might need.

What are your box office hours?

Due to the ongoing global pandemic, and to protect the health and safety of our guests and venue staff members, the box office will be open on-day-of-show only.  If you’d like to purchase tickets, please visit us at www.livenation.com.  If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information.  We look forward to seeing you at our next show.

For status on upcoming events, please check our website www.saintandrewsdetroit.com  OR


You can also leave a message for our box office and we will respond as quickly as possible.

saintandrewshallboxoffice@livenation.com OR call 313-230-2430


Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void.

Where is St. Andrew's Hall / The Shelter located?

St. Andrew's Hall is located at 431 East Congress Street between Beaubien and Brush streets in the Bricktown/Greektown area of downtown Detroit.

The Shelter is the lower level of St. Andrew's Hall. It is accessible from the rear of the building for Shelter events..


How can I find out if a concert is an all-ages show?

Please call Ticketmaster at 800.745.3000 Age policy is also generally listed on the event page on livenation.com in the Please Note section.

What is the door time for my concert?

Please check livenation.com or check your ticket for door time.

What is the Fast Lane program?

The Fast Lane allows first entry after door time for concert-goers and may be purchased at the time of ticket purchase. There are a limited number of Fast Lane tickets available for each show. Advisable for General Admission events.

What is your camera policy for concerts?

It depends on each individual artist or performer's policies. Usually, small point-and-shoot cameras and cell-phone cameras are allowed. Cameras with lenses on them are considered to be professional-length and are not allowed to be brought into the venue, unless artist has given prior approval to individual. Ushers will ask guests to leave such cameras in their cars. Audio or video recording is also almost never allowed at concerts unless otherwise noted.

What are some nearby restaurants?

Sweetwater Tavern, located across the street with locally famous hot wings is open 7 days a week until 2am.

Jacoby's, located around the corner on Brush St., features German food and bar favorites.

The Detroiter on Beaubien has great bar food.

Greektown located 2 blocks behind the venue offers more than a dozen great traditional Greek and American restaurants.

Five Guys on Beaubien is 2 blocks behind the venue and is part of Greek Town casino. 

Fishbones 2 blocks away on Monroe St. offers Cajun, Sushi, full bar.

Pizza Papalis 2 blocks behind venue on Monroe has Chicago style deep dish pies and traditional round pizzas.

Once I am inside the building for an event, am I allowed to leave and come back in?

No, There is no re-entry allowed

Prohibited Items
  • Professional photo/video equipment (unless approved photo pass from artist)
  • Selfie sticks
  • Video cameras or go-pros
  • Toy weapons
  • Masks
  • Illegal substances/drugs/drug paraphernalia
  • Pets, unless it is a registered service animal
  • Laser pointers/glow sticks/LED gloves or microlights
  • Pacifiers
  • Eye drops
  • Metal studded/spiked clothing, jewelry and accessories
  • Hula Hoops
  • Markers/pens/spray paint
  • Balloons/inflatable balls
  • Candy bracelets/necklaces
  • Large purses/bags/backpacks/drawstring bags
  • Weapons of any kind (mini pepper spray/knives/fireworks)
  • Firearms (including off duty law enforcement and CPL holders)
Who do I speak to about something I lost at a show?

If you have lost something at a show please click here.